Privacy Policy

This Privacy Policy explains how AirWave collects, uses, stores, shares, and protects personal data when you use our website, player, account features, subscriptions, profiles, and related services.

AirWave is operated by Mesesilia Labs. By using the service, you acknowledge that your information may be processed as described in this policy.

We may collect account information such as your email address, display name, authentication identifiers, subscription status, and payment-related metadata provided by our payment processor.

We may collect profile information you choose to provide, including nickname, profile photo, biography, date of birth, gender, interesting topics, social links, city, country, mobile number, and public visibility choices.

We may collect service usage information such as listening history, story feedback, preferences, device/browser information, log events, errors, feature interactions, notification choices, and account security events.

Where relevant to the service, we may process location-related information such as approximate geolocation, manually selected location, timezone, and weather context used to personalize broadcasts.

We use your information to create and manage accounts, provide broadcasts and personalization, save preferences, deliver weather and location-aware experiences, enable profile features, process subscriptions, secure the platform, and support users.

We also use data to improve recommendations, monitor abuse, measure product performance, diagnose service issues, generate aggregated analytics, and develop new features.

If you use social-profile features, we use your public visibility choices to determine what information other users may see on your public profile.

Depending on your location, we may process personal data based on contract performance, legitimate interests, legal obligations, consent, or other lawful bases permitted by applicable law.

You can update many profile, language, notification, and visibility settings inside the app. You may also disable certain browser or device permissions, such as location or notifications, through your device or browser settings.

AirWave may use your selected categories, listening history, reactions, language choices, timezone, and location settings to personalize the stories, weather context, greeting flow, and broadcast experience you receive.

If you manually set a location, that selection may be stored with your account so your preferred city, timezone, and local context remain consistent across sessions.

If you enable in-app or browser notifications, we may store notification tokens, subscription data, and delivery metadata to send message or activity alerts.

If you use listening history or story feedback features, we may store records such as story title, source, category, timestamp, summary metadata, and your like/dislike response to improve the service and support analytics.

We may share personal data with trusted service providers and infrastructure partners only as reasonably necessary to operate the service, such as hosting, authentication, analytics, AI generation, weather providers, customer support tools, notification services, and payment processors.

Examples may include providers such as Supabase for authentication and data infrastructure, Stripe for billing, and third-party APIs used for content, weather, or AI features. These providers process data under their own terms and privacy commitments where applicable.

We retain personal data for as long as reasonably necessary to provide the service, maintain account continuity, comply with legal obligations, resolve disputes, enforce our terms, and support legitimate business and security needs.

Retention periods may vary depending on the category of data, whether the account remains active, the need to preserve logs for abuse prevention or security analysis, and any applicable legal requirements.

We use commercially reasonable technical and organizational measures to protect personal data, including access controls, managed infrastructure, authentication controls, and security-focused operational practices.

However, no online service, software platform, cloud environment, network, database, or transmission method is completely secure. We cannot guarantee absolute security, uninterrupted service, or immunity from cyberattacks, unauthorized access, human error, or infrastructure failures.

In the event of a suspected security incident, we may take protective measures such as restricting features, rotating credentials, forcing logouts, disabling integrations, or temporarily limiting service access.

Your data may be processed or stored in countries other than the one in which you live. Where required by law, we take reasonable steps to support lawful transfer mechanisms and safeguard personal data appropriately.

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, or withdrawal of consent for certain processing activities. Some rights may be limited where we must retain data for legal, security, fraud-prevention, or contractual reasons.

AirWave is not intended for unlawful use by children where parental or guardian consent is required. Do not submit sensitive personal information unless it is explicitly requested and necessary for the service.

Users are responsible for the profile content and optional fields they choose to provide publicly or privately.

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, security needs, or operational updates. The effective date on this page reflects the latest version.

If you have questions or wish to exercise a privacy-related request, contact AirWave through the support or contact channels provided in the app or on our website.